Cookie Policy

This policy explains how Radia uses cookies and similar technologies on radia.company, what each category does, who else can read the data, and how you can control them. It forms part of our Privacy Policy and our Terms of Service.

Similar technologies means local storage, session storage, pixels, tags, SDKs, device identifiers and server-side event interfaces that perform functions comparable to cookies. Where this policy says cookies it includes all of these.

A cookie is a small text file placed on your device by a website. A first-party cookie is set by us; a third-party cookie is set by another organisation whose technology we use. A session cookie expires when you close the browser; a persistent cookie remains for a defined period.

Cookies allow the Site to remember your cart, keep you signed in, remember your consent choice, understand which pages are useful, and — where you allow it — measure the performance of our advertising.

Purpose.These are required for the Site to work and cannot be switched off. They enable cart persistence, checkout, authentication and session security, load balancing, and fraud prevention.

Examples in use.A cart reference stored in your browser so your basket survives a page reload; an authentication token that keeps you signed in to your account; a consent record that remembers your cookie choice so we do not ask again; and a display-preference value that remembers light or dark appearance.

Legal basis.These are used on the basis of necessity for the service you requested, and consent is not required for them. Blocking them in your browser will break the cart and checkout.

Purpose.To understand how visitors find and use the Site: pages viewed, products viewed, time on page, scroll depth, search terms, cart events, checkout steps started and completed, session length and traffic source. We use this to fix problems and improve merchandising.

How it works.Analytics events are collected in batches and sent to our own analytics endpoint. Sessions are grouped using a session identifier with a timeout, and a periodic signal is used to measure active time.

Consent.Analytics runs only after you accept in the consent banner. If you decline, page-view and behaviour tracking is not performed.

Purpose.To measure the performance of our advertising, attribute a purchase to the campaign that produced it, avoid showing you an advert for something you already bought, and build audiences for future campaigns.

Technologies used.The Meta pixel and its server-side conversions interface. Where consent is given, these record events including page view, product view, add to cart, checkout start, payment information added and purchase, together with the value and currency, an event identifier used to de-duplicate browser and server events, and hashed identifiers used for matching.

Independent controllers.Advertising platforms process this data for their own purposes as independent controllers under their own terms. You can also use the privacy and advert controls those platforms provide.

Consent.These technologies are activated only where you accept non-essential cookies. Declining, or later withdrawing consent, stops further collection through them.

These remember choices you make so the Site behaves the way you expect: appearance preference, dismissal of the announcement bar or consent banner, recently viewed products, and quiz progress. They do not identify you to third parties.

How consent is captured.On your first visit a banner asks you to accept or decline non-essential cookies. Nothing beyond strictly necessary technologies runs before you choose. Your choice is stored so that we do not repeat the request on every visit.

How to change your mind.Select Manage Cookies in the footer of any page at any time. This clears your stored choice and shows the banner again so you can make a new selection.

Effect of withdrawal.Withdrawal stops further collection through non-essential technologies. It does not delete data already collected lawfully, and it does not affect the lawfulness of prior processing. To request deletion, see Section 10 of the Privacy Policy.

Per-device and per-browser.Your consent choice is stored on the device and browser you used. You will be asked again on a different device, a different browser, or after clearing your browser data.

Most browsers let you view, block or delete cookies, and offer a private or incognito mode, tracking protection, and controls for third-party cookies. These settings are found in your browser preferences under privacy or security.

Blocking all cookies will prevent the cart, sign-in and checkout from working. Deleting cookies also deletes your consent record and any saved preferences.

We honour the Global Privacy Control signal where our systems receive it. There is no common standard for Do Not Track headers and we do not respond to them.

Cookie lifetimes vary by purpose: session cookies expire when the browser closes, the consent record persists for up to twelve months, and analytics and advertising identifiers persist for the period set by the relevant technology.

The technologies we use may change as we add, replace or remove tools. We will update this policy and, where the change requires it, ask for consent again.

Questions about cookies or a request relating to data collected through them should be sent to privacy@radia.company. Please state the browser and device used so we can identify the relevant records.