Legal
Legal Centre
These six documents together form the complete agreement between Radia and its customers. Each one is divided into numbered sections and individually numbered clauses so that a specific condition can be cited precisely — in correspondence, in a payment dispute, or in a claim.
Terms of Service
Sections 1–31
The master agreement. Order formation, pricing, warranties, liability caps, arbitration and the class-action waiver.
Returns & Refund Policy
Sections 1–12
Final-sale terms, the defect claim window and evidence standard, non-returnable categories, chargeback conditions.
Shipping & Delivery Terms
Sections 1–12
Processing times, transfer of title and risk of loss, customs and duties, delays, lost or refused parcels.
Privacy Policy
Sections 1–17
What we collect, why, who receives it, how long we keep it, and your GDPR, UK GDPR and CCPA/CPRA rights.
Cookie Policy
Sections 1–10
Cookie categories, named third-party technologies, consent, withdrawal and browser-level controls.
Medical & Product Disclaimer
Sections 1–11
Non-medical-device status, no guaranteed results, contraindications, assumption of risk, product variation.
How to cite a clause
Every clause has its own anchor. Append the clause number to the document address to link straight to it — for example radia.company/terms#s14-2 opens the liability cap at clause 14.2, and radia.company/refund-policy#s6-1 opens the evidence requirements at clause 6.1. Clause numbers also appear beside each paragraph on the page, and clicking one copies its position into the address bar.
Orders & support
support@radia.company
Legal notices
legal@radia.company
Privacy & data
privacy@radia.company
Steinhoff Group LLC, a Wyoming limited liability company, trading as Radia. Nothing in these documents excludes or limits any right or remedy available to you under mandatory consumer protection law that cannot lawfully be excluded.